Our Care Partners are certified caregivers who complete an approved training program as mandated by the Washington governing health office. Additionally, Mallard Landing provides ongoing training monthly and as needed to ensure our staff is always equipped to deliver the highest level of care.

We assist residents with daily living activities such as showering, dressing, grooming, and dining. Each resident receives a personalized service plan that details their care and is regularly updated to meet evolving needs. For example, some residents require general oversight and reminders, while others need various levels of care and assistance.

For prospects or residents who are hearing impaired, we are committed to offering appropriate accommodations to make their experience seamless and successful. These may include providing a translator during tours, utilizing virtual interpreter services, message boards, or other interventions that will help ensure they feel welcomed, understood, and supported in our community. Our priority is always to uphold the dignity of those we serve and ensure everyone has full access to the care and comfort they deserve.

Our community offers chef-crafted meals in a variety of settings, from formal dining rooms to casual cafes. We accommodate dietary needs by offering personalized meal plans that cater to individual tastes and health requirements. Our culinary team works closely with residents to ensure their dining experience is both enjoyable and nutritious.

Safety is our top priority. Our community is equipped with comprehensive safety features, including secure entry points, emergency response systems, and regular safety drills. We also have staff on-site 24/7 to provide immediate assistance in case of emergencies. Additionally, we conduct regular check-ins and maintain well-lit common areas to ensure a secure environment for all residents.

In case of medical emergencies, our trained staff is available 24/7 to provide immediate assistance. We also have partnerships with local healthcare providers to ensure residents receive the necessary medical care. If a resident's health needs change, we work closely with them and their family to update their care plan and provide the appropriate level of support, whether within our community or through external services.